Contact 7bit Casino

For assistance, send an email to support@7bit-casino.site. Please use the email address connected to your account where possible, particularly when asking about account access, verification or payments. Our team will review your message and may request further information if needed to confirm your account or investigate the matter.

Support usually replies within 24 hours, although response times can vary depending on the complexity of your request and the information required. Sending one complete message can help avoid delays and make it easier for the team to provide a useful answer.

What to include in your message

• Your account email address or username.
• A short, clear description of the issue or question.
• Relevant dates, transaction details or error messages, where applicable.
• Screenshots if they are relevant and do not show unnecessary sensitive information.

Common reasons to contact support

• Account access, profile details and verification questions.
• Deposit, withdrawal and other payment enquiries.
• Questions about applicable bonus terms and conditions.
• Technical problems, loading errors or problems using the website.
• Requests relating to responsible gambling, account restrictions or taking a break from gambling.

Please do not send passwords or complete payment card details by email. If your message concerns responsible gambling, you can say so clearly in the subject line so the request can be identified promptly. For any issue, describe what happened and what outcome you are seeking. Email support@7bit-casino.site with these details and our team will assess your request.