Privacy Policy

The information handled by an online casino can depend on how you use the website, which features you access and whether you create an account. 7bit Casino may collect information provided directly by you, information created through your activity on the site and information received from service providers that help operate the platform. We aim to handle information that is reasonably relevant to providing, protecting and improving the service.

Account details

When you register or use an account, we may handle details such as your name, date of birth, residential information, contact details, login information and account preferences. We may also record responsible gaming settings, communication preferences, support enquiries and other information needed to administer your relationship with the site. Account activity may include details about games used, deposits, withdrawals, balances and relevant account settings.

Verification information

We may request information or documents to help verify your identity, age and account ownership. Depending on the circumstances, this can include documents containing identity, address or payment-related details. Verification information may also be used for security reviews, anti-fraud checks, prevention of unauthorised access and the detection of unusual or suspicious activity.

Payment and transaction records

We may handle information about deposits, withdrawals, bets, wins, losses, account balances, payment references and other transactions. Payment details may be processed by payment providers or other specialist service providers. We may keep transaction references and related records to operate accounts, resolve disputes, support financial controls, investigate suspected misuse and meet applicable legal or compliance obligations.

Device, technical and usage data

When you visit or use the website, technical information may be collected. This may include your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, session information and interactions with the site. This information can help maintain security, understand general website usage, identify technical problems and improve performance, accessibility and reliability.

Communications

If you contact support or communicate with us through available channels, we may keep the contents of your messages and relevant records of the enquiry. This helps us respond to questions, investigate issues, confirm account history and provide a consistent support experience.

Personal information may be used for purposes reasonably connected with operating an online casino and providing a safe, reliable service. These purposes may include:

• Creating, administering and securing your account.
• Processing deposits, withdrawals and other account transactions.
• Providing casino services, customer support and important service communications.
• Confirming identity, age and account ownership where verification is required.
• Conducting anti-fraud, security, responsible gaming and account protection checks.
• Detecting, preventing and investigating suspected misuse, unauthorised activity or breaches of site rules.
• Meeting applicable legal, compliance, record-keeping and reporting obligations.
• Troubleshooting technical problems and improving website features, content and accessibility.
• Managing communication preferences and sending marketing where you have permitted it or where otherwise allowed.
• Handling complaints, disputes, legal claims and requests made by or about an account.

We may use information where it is necessary to provide a service you request, protect the security and integrity of the platform, meet an obligation or support another legitimate operational purpose. Where consent is used, you may withdraw that consent as described below. Withdrawing consent does not necessarily affect processing required for account security, transactions, verification, legal compliance or other essential functions.

Sharing with service providers

Information may be shared with service providers that help operate the website and casino services. These providers may support hosting, technology, identity verification, payment processing, fraud prevention, customer support, communications, analytics and security. Providers should handle information only for appropriate purposes and according to their responsibilities.

Information may also be disclosed where reasonably necessary to comply with legal requirements, respond to lawful requests, protect users or the public, investigate suspected wrongdoing, enforce site terms, recover amounts owed or protect rights and assets connected with the service. If the business or part of its operations changes ownership or structure, relevant information may be transferred as part of that process, subject to appropriate protections.

Some service providers may process information in countries outside Australia. Where this occurs, appropriate arrangements may be used to help protect the information and support compliance with applicable requirements. We do not sell personal information as a standalone product.

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers that can be stored on your device when you visit a website. They may help remember preferences, keep sessions working, support account security, measure website performance and understand general usage. Some cookies may be provided by service providers supporting site features, analytics or communications.

You can manage or block cookies through your browser settings. If you disable certain cookies, parts of the website may not work as intended, and some account or security features may be affected. Browser controls differ, so you should review the settings and help information for the browser or device you use.

Protecting information

Reasonable administrative, technical and organisational measures may be used to protect information against unauthorised access, misuse, loss, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure transmission arrangements and restrictions on staff or providers who can access information. No website, online account or electronic transmission can be guaranteed to be completely secure. You should use a strong password, keep login details private and contact support if you suspect unauthorised activity.

How long information is kept

We keep information only for as long as it is reasonably needed for the purposes described in this policy, including account administration, security, support, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed or a request for deletion is made. When information is no longer required, it may be securely deleted, destroyed or de-identified, subject to technical and legal considerations.

Closing an account does not necessarily remove all information immediately. Transaction, verification, security or communications records may need to remain available for required checks, legal obligations, fraud prevention, responsible gaming processes or the resolution of a complaint.

Depending on your circumstances and applicable requirements, you may have rights in relation to personal information held about you. You can ask for access to information associated with your account, request correction of information that is inaccurate or incomplete, ask for deletion where retention is not required, and withdraw consent to marketing communications. You may also ask questions about how information is used or raise a concern about privacy handling.

Making a data request

To exercise your data rights, contact support@7bit-casino.site. Please describe your request clearly and include enough information for us to understand which account or records are involved. We may need to verify your identity or account ownership before providing information or making changes. This is a security measure designed to prevent information from being disclosed or changed by an unauthorised person.

• Access: ask what personal information is held about you and, where appropriate, request a copy or explanation of its use.
• Correction: tell us which information is inaccurate, out of date or incomplete and provide the proposed correction.
• Deletion: request removal of your personal information where it is no longer needed and no retention requirement or other valid reason applies.
• Marketing consent: withdraw permission for promotional communications by contacting support@7bit-casino.site or using an available unsubscribe option.

A request may not always be completed in full. Information may need to be retained for legal, security, fraud prevention, transaction, dispute or responsible gaming purposes. We will consider each request and explain any relevant limitation where appropriate. Removing marketing consent does not stop essential messages about your account, transactions, security or important service changes.

Children and account eligibility

The casino service is intended for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from children for gambling purposes. If you believe information has been submitted by a person who is not eligible to use the service, contact support@7bit-casino.site so the matter can be reviewed.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, information practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date or, where no date is shown, from publication. You should review this page occasionally to remain informed about how information may be handled.